FAQ

About Us

Do you host events?

New collaborations and events are in the making that will thrill the wine-loving Crus community. Subscribe to our newsletter and never miss a thing!

Can I subscribe?

At the moment we do not offer a subscription service, but please check back regularly for our newest options.

What is Crus?

Crus is a platform that offers a comprehensive wine experience. Order your personal selection of wines and learn everything you need to know about each region and its winemakers.

Wine

How can a winemaker contact you to be featured?

We are always thrilled to hear from winemakers who would like to collaborate with us. Feel free to email us at [email protected]

Can you help me decide what to order?

Our curated cases will offer you options for your every need. Choose between a full case of 12 bottles and two half cases of 6 bottles. Opt for two bottles of each wine, so that you can taste it but also share it! Availability is limited.

Which regions are next in line?

Our vision is to introduce you to wine-making destinations you had never thought of. If you have any ideas to share, please do so!

Why do you choose to have a featured region each time?

Wine is defined by where it is grown and the culture that surrounds it. By featuring one region each time, you get to truly grasp its essence and understand its philosophy. Let us take you to unknown destinations and let yourselves be pleasantly surprised by the wonders you will discover!

Why is the number of bottles limited?

We carefully select an assortment of twelve wines from the region we feature each time. This helps you focus on everything you need to know, so you can experience each region in depth and create your own impressions – our selections do not disappoint!

Why choose Crus?

Getting that bottle of wine you want can be a hassle, but our exclusive selection is here to make your day. Buying wine has never been easier thanks to Crus, which lets you buy directly from the winery, cutting down on the costs. Enjoy unique, hard-to-find wines for less!

Orders

How long does shipping take?

Our wines are delivered within 2-3 working days from the day of your order.

Do you accept gift orders?

Of course! We will happily ship your gift to the lucky recipient.

What if I want to cancel my order?

Simply email us at [email protected] and we will assist you with your cancellation.

Do you accept returns?

Unfortunately, not at the moment.

Do I have to be home to receive my order?

All deliveries require an adult’s signature.

Can I combine different wines in a case?

We actually want you to! Try a variety of wines for a better understanding of what each region has to offer.

Do you apply a minimum for orders?

We do not apply a minimum quantity for orders. However, we do believe that a 6-bottle minimum will help support both the winemaker and the company you share it with. Help us spread our philosophy that revolves around truly understanding a region and sharing its wines.

How much does shipping cost?

Our 6-bottle cases are shipped free of charge.